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NOTICE ON THE PROCESSING OF PERSONAL DATA

Pursuant to Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), we hereby inform you of the following.

This Privacy Notice from the Brivio & Viganò Group outlines the types of personal information we collect from our customers, business partners, suppliers, and generally from any individual or entity with whom we come into contact, how we may use it, and with whom we may share it. The notice also describes the measures we take to safeguard your personal information. Furthermore, we explain how you can (i) request access to or modification of your personal information held by us, (ii) withdraw the consent you previously provided, (iii) opt out of receiving certain communications, and (iv) contact us with questions regarding our privacy practices.

JOINT DATA CONTROLLERS

The Joint Data Controllers of personal data are:

  • B&V Holding S.r.l., headquartered at Via Bernini 12/14, 20865 Usmate Velate (MB), VAT and Tax Code: 07184960966
  • Brivio & Viganò Logistics S.r.l., headquartered at Via Borgo Palazzo 31, 24125 Bergamo (BG), VAT and Tax Code: 04867640965
  • Autotrasporti Brivio & Viganò S.r.l., headquartered at Via San Carlo Borromeo 24, 23873 Missaglia (LC), VAT and Tax Code: 01169070131
  • Brivio & Viganò Service S.r.l., headquartered at Via Bernini 12/14, 20865 Usmate Velate (MB), VAT and Tax Code: 13047640969
  • Orange Service S.r.l., headquartered at Via Bernini 12/14, 20865 Usmate Velate (MB), VAT and Tax Code: 12104590968

These entities act through their respective Legal Representatives (hereinafter also referred to as “We” or the “Brivio & Viganò Group”).

Based on the processing purposes expressly indicated in this notice, they act jointly as Joint Data Controllers pursuant to Article 26 GDPR (hereinafter collectively referred to as “Joint Controllers”) or individually as independent Data Controllers.

DATA PROTECTION CONTACT FOR THE BRIVIO & VIGANÒ GROUP

Contactable at the administrative office of B&V Holding S.r.l. – email: privacy@brivioevigano.it.

INFORMATION COLLECTED

We may collect personal information from customers, business partners, suppliers, and generally any individual or entity we interact with (e.g., name, contact details, and payment information) in connection with various activities, including:
(i) Use of Brivio & Viganò Group websites and applications,
(ii) Shipping activities, including deliveries and pickups,
(iii) Shipment tracking requests or responses to inquiries,
(iv) Events we attend,
(v) Promotions and other offers, and
(vi) Calls or web chats (e.g., with customer service), which may be recorded.

The types of personal information we may collect include:

  • Contact details of individuals and entities (e.g., name, business name, physical address, email address, and telephone or fax number);
  • Shipping information (e.g., contact details associated with a shipment, such as sender’s and recipient’s name, business/home address, email, phone number, and/or neighbor’s details; proof-of-delivery signature; customer account numbers; information allowing access to service locations; and details about shipment contents, where identifiable to a person);
  • Information enabling identity verification;
  • Names, email addresses, and phone numbers of others to whom we are asked to send information;
  • Information provided in response to surveys;
  • Usernames, passwords, and credentials used to access Brivio & Viganò Group products and services;
  • Content and other data posted on Brivio & Viganò Group social media channels and information (e.g., email address and other data shared) acquired via apps, tools, widgets, and social media plug-ins linked to Brivio & Viganò Group (including third-party login services such as “Sign in with Facebook” or interaction buttons provided by LinkedIn);
  • Images and videos recorded by CCTV systems;
  • Geolocation of your mobile device, when using certain features of Brivio & Viganò shipping/delivery apps;
  • Payment information (including credit card data, online payment service account numbers, and billing address) and financial information (e.g., bank account numbers);
  • Tax codes, where necessary for specific products or services;
  • Other personal information provided when purchasing a Brivio & Viganò Group product or service.

To deliver our services, we also receive personal information about consumers from our customers. The Brivio & Viganò Group may collect personal information from third parties, including public databases, social media, or third-party partners such as analytics or marketing service providers.

When collecting or delivering shipments, or providing other services, we may acquire data on physical location, such as GPS data, geographical coordinates, or latitude and longitude details linked to physical addresses.

Additionally, when users visit our websites, use our apps, or interact with Brivio & Viganò Group tools, widgets, or plug-ins, certain information is collected automatically using cookies and web beacons. These include IP addresses, device identifiers, browser characteristics, device characteristics, operating systems, language preferences, referral URLs, actions taken, and activity timestamps. Cookies are text files sent to visitors’ computers or devices to uniquely identify their browsers or store information/settings. Web beacons (also known as Internet tags, pixel tags, or clear GIFs) link web pages or apps to web servers, transmitting data back to the server.

Through these automated collection methods, the Brivio & Viganò Group collects and stores clickstream data that reflects usage patterns.

For more detailed information regarding cookies and similar tools, refer to our Cookie Policy available on the website www.brivioevigano.com.

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